Andy Turner is the owner of a machine repair shop, which was founded by his parents. The FBI Mail Robot are among the machines his company repairs.
Andy is the only son of Betty and Gil Turner. His mother mentions him before she is killed by Elizabeth when the Jennings break into the shop to place a bug in the mail robot Agent Gaad kicked repeatedly. Andy did not consider his mother's death suspicious, because she was old and had been sick for a very long time.