First referenced in The Colonel, Helen provides the cover story for Elizabeth’s recovery from the gunshot wound she sustained during her and Phillip’s escape from an FBI sting operation. As Paige’s suspicions start to mount, she uses the postmark on a postcard Elizabeth sent while allegedly visiting Helen to find an address for Helen (Cardinal).
Helen’s only physical appearance in the show is during The Walk In, where Paige skips school to visit Helen in search of answers to her suspicions. After letting herself into Helen’s home, Paige stumbles into Helen, who fakes a form of dementia by referring to Paige as “Shelley” and talking about Raggedy Ann lamps.
Helen has a large photograph of Elizabeth holding a baby on her wall. While Paige is on her way home from Pennsylvania, Helen calls Phillip to inform him of Paige’s visit. She is fully lucid while speaking to Phillip.